Category: Customers
Empire Building: A Growth Management Framework
[youtube=https://youtu.be/LQH8hSzWbeU] The risks of empire building are not always clear, particularly within the organization. The ability to introduce continual changes is not the same thing as introducing iterative or additive...
Ethical & Learning Organizations: Innovation History
Ben Horowitz provided a lecture at Stanford University in 2014 on a business model for an ethical & learning organization. Discussing the leadership style of Toussaint Louverture during the Haitian...
Video: Complexity & Healthcare Systems Modelling
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Bias Against Data & Evaluation Frameworks
Why is there a bias against using data? And……What exactly is data? Is it a number, a unit, a quantity, a quality, a description, or all of the above? When...
Team Structure and Business Model Innovation
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Building a Data Driven Business Culture
Business culture can either be an asset or an obstacle to serving the business’ stakeholders. The business culture of meaning, faith, and values are intertwined with language, symbols, and artifacts....
Performance Management Framework: Supporting Innovation
Agency culture and employee/customer satisfaction are correlated with the organization’s recruitment practices, training efforts, and evaluation resources. The organization’s performance management framework also determines its opportunities for innovation. Business Alignment When the...
Scaling your Innovation Opportunity Chain
In order for business’ to grow profitably they must devise ways for scaling existing business processes. The mechanisms for supporting growth are relatively known but the tools available to systematically...