
Transform Your Business with Customer Journey Mapping
Customer Journey Mapping involves developing a process map that tracks the customers connecting with your business and first learning about…

The Art of Managing Project Managers in a Network
Project Managers are responsible for coordinating and managing budgets, resources, schedules, and stakeholders. But who manages the Project Manager, and…

Role Clarity: Key to Successful Project Management
Projects are complex. They involve project customers, owners, champions, managers, consultants, sponsors, subject matter experts, IT personnel, and other stakeholders.…

Project Success in a Complex Matrix Environment
Matrix structures are often adopted by business settings that deploy short term projects across different (and changing) functional lines. Using…

Transform Shared Ideas with the Initiative Planning Canvas
Initiative planning involves representatives from the stakeholder groups it seeks to empower. It also seeks to include other stakeholder groups…

Building Alignment with the Persuasion Model Canvas
The ability to build relationships through persuasion is crucial to leadership. These same competencies are also essential to building alignment, shared…

Unpacking Local and Systemic Disruption: Key Insights
Systemic Disruption represents change most often leveraged by larger corporations. The attributes and advantages of smaller companies (including agility) can support…

Corporate Citizenship Canvas: A Path to Greater Impact
Corporate Citizenship has become increasingly important to building effective branding, customer relationships, and ethical business models. The era in which the…










